Special Issue "Strategic Planning and Management of Tourist Destinations"

A special issue of Sustainability (ISSN 2071-1050). This special issue belongs to the section "Economic and Business Aspects of Sustainability".

Deadline for manuscript submissions: closed (29 August 2020).

Special Issue Editor

Prof. Dr. Juan Ignacio Pulido-Fernández
Website
Guest Editor
Laboratory of Analysis and Innovation in Tourism (LAInnTUR). University of Jaén, Jaén, Spain
Interests: sustainable tourism; tourism economics; tourism policy; destinations management; tourism impacts
Special Issues and Collections in MDPI journals

Special Issue Information

Dear Colleagues,

Tourism is one of world’s main economic activities. In 2017, 1,400 millions of international arrivals were registered, a 6% more that the previous year. Likewise, it generates the 10% of GPD, the 7% of exports and 1 out of 10 job position worldwide.

Anyways, what really matters about tourism are not the numbers, but the multiplier effect and its capacity for, if adequate conditions are accomplished, make sure the territories sustainable development where tourism is set up.

In order to achieve this, it is necessary to plan and manage in a correct way the tourism activity in a territory, with the aim of guarantee the maximization of positives impacts which tourism brings and the minimization of negative impacts. If possible, the negative ones will be eliminated.

Strategic Planning and Management of Tourist Destinations is a key aspect so as to achieve these objectives due to it guarantees, on the one hand, the perfect integration of tourism into the economy, the society, the culture and the environment in those territories where tourism develops. On the other hand, it also has a key role to satisfy properly the tourism demand what is an essential point to ensure the viability of tourism projects in an increasing competition context.

In this sense, an optimal Strategic Planning and Management of Tourist Destinations must ensure the coherence between the development tendencies and real possibilities of implementation. This is what allow to design specific strategies and actions for each situation what raises the positive impacts.

Consequently, Strategic Planning and Management of Tourist Destinations allow to identify, define and guide the stakeholders who influence in tourism development by promoting synergies that raise effort efficiency and effectiveness. Besides, it fosters the development of a holistic comprehensive vision that promotes innovation to overcome paradigms and barriers to the tourism development.

The aim of this Special Issue is to demonstrate the importance of Strategic Planning and Managements of Tourism Destinations to ensure a sustainable and competitive tourism destination that respond to expectations and needs of current costumers, who are more demanding about quality for the tourism experience they are seeking.

Prof. Dr. Juan Ignacio Pulido-Fernández
Guest Editor

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All papers will be peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Sustainability is an international peer-reviewed open access semimonthly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 1800 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.

Keywords

  • Strategic planning of tourist destinations.
  • Destinations management.
  • Analysis of sustainable tourist supply and value chain (productivity, quality, employment, training, efficiency, innovation, international operations, etc.).
  • Social capital and Social Networks Analysis in tourist destinations.
  • Competitiveness of tourist destinations.
  • Sustainability of tourist destinations.
  • Governance of tourist destinations.
  • Stakeholder participation in the strategic planning and management of tourist destinations.
  • Identification and valuation of tourism resources.
  • Tourism policy.
  • Marketing planning for tourist destinations.
  • Planning and creation of tourism products.
  • Co-creation of tourism products.
  • Quality planning and management in tourist destinations.
  • Accessibility planning and management in tourist destinations
  • Others.

Published Papers (6 papers)

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Research

Open AccessArticle
Perception, Motivation, and Satisfaction of Female Tourists with Their Visit to the City of Cordoba (Spain)
Sustainability 2020, 12(18), 7595; https://doi.org/10.3390/su12187595 - 15 Sep 2020
Abstract
The cultural and historical heritage of a city is a major resource for attracting tourists. Therefore, determining how to perceive and identify the characteristics of persons visiting a locality attracted by its heritage is relevant for the purpose of better meeting their expectations [...] Read more.
The cultural and historical heritage of a city is a major resource for attracting tourists. Therefore, determining how to perceive and identify the characteristics of persons visiting a locality attracted by its heritage is relevant for the purpose of better meeting their expectations and needs. This research focuses on understanding the perceptions, motivations, and satisfaction of women visiting Cordoba (Spain). Thus, on the basis of a questionnaire completed by women visiting Cordoba between the months of June and November 2019, statistical analysis was conducted. Using various multivalent case-grouping techniques, segments of tourists holding similar perceptions of cultural heritage were detected. Moreover, non-parametric statistical techniques highlighted significant differences between the valuations obtained in the various segments. This analysis exposed a segment of women who, known as absorptive tourists, are characterized by a high cultural motivation to visit the city of Cordoba linked to the heritage sites they have visited. The conclusions obtained herein should be useful for adjusting the city’s provision of tourism services to satisfy the demand of female tourists visiting the city. Full article
(This article belongs to the Special Issue Strategic Planning and Management of Tourist Destinations)
Open AccessArticle
The Implementation of Strategic Management in Greek Hospitality Businesses in Times of Crisis
Sustainability 2020, 12(17), 7211; https://doi.org/10.3390/su12177211 - 03 Sep 2020
Abstract
The aim of this research was to explore the implementation of strategic management approaches in Greek tourism and hospitality businesses during economic crises, in order to further expand our current knowledge of operating in a turbulent environment and embracing novel aspects by linking [...] Read more.
The aim of this research was to explore the implementation of strategic management approaches in Greek tourism and hospitality businesses during economic crises, in order to further expand our current knowledge of operating in a turbulent environment and embracing novel aspects by linking economic crises with the current literature on the COVID-19 pandemic. This research emphasizes the connection between the strategic management approaches of 131 tourism organizations and hospitality business performance by analyzing entrepreneurs’ opinions and hospitality business markets. The results reveal that a significant percentage of the participants understand and use some strategic management procedures, and some strategy in general, but there is a lack of a concrete strategy for managing the turbulent environment caused by an economic crisis. However, a large percentage of small tourism businesses are completely unaware of strategic management approaches, and their knowledge of implementing a strategy during an economic crisis is limited. The practical implications of this research can act as a navigator of the economic consequences caused by the COVID-19 pandemic. Full article
(This article belongs to the Special Issue Strategic Planning and Management of Tourist Destinations)
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Open AccessArticle
Understanding the Behaviour of Olive Oil Tourists: A Cluster Analysis in Southern Spain
Sustainability 2020, 12(17), 6863; https://doi.org/10.3390/su12176863 - 24 Aug 2020
Abstract
Olive oil tourism is a recent development in the countries of the Mediterranean basin, but it is now spreading to other regions of the world. The main reasons people are choosing this special interest tourism (SIT) are to find out about the culture [...] Read more.
Olive oil tourism is a recent development in the countries of the Mediterranean basin, but it is now spreading to other regions of the world. The main reasons people are choosing this special interest tourism (SIT) are to find out about the culture surrounding olive oil and to enjoy the whole host of activities related to the product. This has led to the creation of strong links between olive oil tourism and other types of special interest tourism. The studies undertaken thus far to characterise the profile of olive oil tourism’s demand, and its motivations, expectations and needs, have been limited and partial, focusing on specific cases. Therefore, this paper aims to take a closer look at the demand for olive oil tourism. Based on a survey of 609 visitors to olive oil mills in the south of Spain, olive oil tourists were segmented according to the type of trip and the olive oil tourism experience enjoyed during the trip, using a two-step cluster analysis. The results obtained enabled us to identify four segments with well-differentiated behaviours, which will help stakeholders, policy makers and destination managers to reach decisions, with a view to adapting their product to the expectations and needs of potential customers. Full article
(This article belongs to the Special Issue Strategic Planning and Management of Tourist Destinations)
Open AccessArticle
Management of Tourist Destinations: The Expectations of Guests on eWOM Generation in Maldonado (Uruguay)
Sustainability 2020, 12(17), 6825; https://doi.org/10.3390/su12176825 - 22 Aug 2020
Abstract
The purpose of this paper is to examine the importance of exceeding the expectations of guests to generate greater satisfaction, in order to offer an unforgettable experience and generate more comments on the Web 2.0 in the context of tourism. Structural equation models [...] Read more.
The purpose of this paper is to examine the importance of exceeding the expectations of guests to generate greater satisfaction, in order to offer an unforgettable experience and generate more comments on the Web 2.0 in the context of tourism. Structural equation models were used. The data for the analysis were obtained from a sample of residents of the Maldonado-Punta del Este conurbation (Uruguay), who were asked about their last overnight stay. The proposed structural equation model was tested using the partial least square (PLS) technique. The results show that exceeding the expectations of guests is essential for the clients’ experience and very important for the satisfaction with the stay at the hotel. The generation of online comments (electronic word-of-mouth (eWOM)) is also strongly influenced by emotional experiences. Exceeding the expectations of trained clients and surprising them with new services and experiences is the essence of luxury offers. The main practical implication is that exceeding expectations is the key to eWOM, and this means that managers must be involved in a perpetual process of service innovation. Full article
(This article belongs to the Special Issue Strategic Planning and Management of Tourist Destinations)
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Open AccessArticle
Coordination Contracts for Hotels and Online Travel Agents
Sustainability 2020, 12(8), 3355; https://doi.org/10.3390/su12083355 - 20 Apr 2020
Abstract
Herein, we address a common problem of hotels in the current world of online selling, namely the management of relationships with third party resellers (also known as online travel agents (OTAs)). We highlight the role of OTAs in the current travel landscape, and [...] Read more.
Herein, we address a common problem of hotels in the current world of online selling, namely the management of relationships with third party resellers (also known as online travel agents (OTAs)). We highlight the role of OTAs in the current travel landscape, and we discuss the popular contracting forms between OTAs and hotels, which are the so-called merchant and retail (commission) models. We illustrate how these contracts fail to coordinate the hotel–OTA relationship, and then, we develop a new type of contract that can efficiently coordinate a supply chain consisting of the OTA and the individual hotels. We provide theoretical results and numerical examples for a one-to-one model with one OTA and one supplier and a more realistic setting with an OTA selling to consumers on behalf of numerous hotel partners. Full article
(This article belongs to the Special Issue Strategic Planning and Management of Tourist Destinations)
Open AccessArticle
Intelligence in Tourist Destinations Management: Improved Attention-based Gated Recurrent Unit Model for Accurate Tourist Flow Forecasting
Sustainability 2020, 12(4), 1390; https://doi.org/10.3390/su12041390 - 13 Feb 2020
Cited by 1
Abstract
Accurate tourist flow forecasting is an important issue in tourist destinations management. Given the influence of various factors on varying degrees, tourist flow with strong nonlinear characteristics is difficult to forecast accurately. In this study, a deep learning method, namely, Gated Recurrent Unit [...] Read more.
Accurate tourist flow forecasting is an important issue in tourist destinations management. Given the influence of various factors on varying degrees, tourist flow with strong nonlinear characteristics is difficult to forecast accurately. In this study, a deep learning method, namely, Gated Recurrent Unit (GRU) is used for the first time for tourist flow forecasting. GRU captures long-term dependencies efficiently. However, GRU’s ability to pay attention to the characteristics of sub-windows within different related factors is insufficient. Therefore, this study proposes an improved attention mechanism with a horizontal weighting method based on related factors importance. This improved attention mechanism is introduced to the encoding–decoding framework and combined with GRU. A competitive random search is also used to generate the optimal parameter combination at the attention layer. In addition, we validate the application of web search index and climate comfort in prediction. This study utilizes the tourist flow of the famous Huangshan Scenic Area in China as the research subject. Experimental results show that compared with other basic models, the proposed Improved Attention-based Gated Recurrent Unit (IA-GRU) model that includes web search index and climate comfort has better prediction abilities that can provide a more reliable basis for tourist destinations management. Full article
(This article belongs to the Special Issue Strategic Planning and Management of Tourist Destinations)
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